L'impatto negativo delle operazioni manuali sulla gestione della conformità

Molte aziende in Australia vedono ancora la conformità come un costo piuttosto che una funzione che può aumentare la produttività. Approcci obsoleti alla conformità, che si basano su processi manuali, rafforzano questa visione.
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Gianni Torta
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Molte aziende in Australia vedono ancora la conformità come un costo piuttosto che una funzione che può aumentare la produttività. Approcci obsoleti alla conformità, che si basano su processi manuali, rafforzano questa visione.

In Australia, many team members responsible for managing compliance often feel overwhelmed as they juggle multiple tasks while striving to stay accountable. Organisations that manage their compliance predominantly manually, or run multiple software systems for that, face very real efficiency challenges.

The reality is that manual and non-integrated compliance management significantly reduces efficiency by drawing scarce manpower into non-productive activities. To illustrate this, we’ve created a simple yet practical example to highlight the impact of manual operations on compliance management.

How Manual Compliance Processes Reduce Efficiency: A Thought Experiment

Experience and feedback from clients shows that in organisations managing GRC manually, employees spend an average of about 1/3 of their time on tasks that can be automated (many of them, easily so), such as tracking actions, finalising incomplete checklists, sending reminders and generating reports.

Let’s break down what this could mean for a business. To keep it simple, we’ll use a rounded estimate of 30%.

Feel free to adjust this figure based on what you believe is accurate for your team—either way, the results are bound to surprise you!

  • A full-time team member typically works 1,700 hours per year.
  • 30% of 1,700 equals 500 hours spent on manual tasks annually.
  • For a team of five employees the man-hours freed up would be 5 x 500 = 2500 hours per year.

How An Integrated GRC Software Reduces The Burden of Manual Operations on Compliance Management

An integrated compliance software enables you significantly reduce manual tasks and save hundreds of man-hours by:

Collect information at the place of work

Mobile devices have reduced in cost tremendously and they are no longer the “wow” hardware they used to be. Deploying a data capture device at the place of work distributes data collection effort, speeds it up massively and ensures nothing is “lost in translation”. Smart forms with mandatory checks and workflow logic ensure that all the required information is collected without errors. A smart solution can also remind team members that information needs to be provided, updated or completed.

Automated collation and distribution of information

An integrated compliance software enables you to automatically collect, organise, and store data within a centralised system, eliminating the need for scattered spreadsheets or data capture tools that are not integrated. This ensures all the relevant stakeholders have access to their critical information in real time.

Tracking for effectiveness

Tracking actions or issues that arise from the compliance controls can take a lot of manual effort. People need to be reminded and the missing information collated and inserted into the originally collated data sets. Automated tracking via system reminders and escalations free up time and remove frustration so you and your team can concentrate on other activities. It can also strengthen responsibility and accountability at the correct operational level further improving effectiveness and reducing manual operations on compliance management.

Eliminating manual reporting

A seamlessly integrated compliance software allows you to automate the creation of alerts and reports, saving hours of work. Automating the distribution of reports, or having them downloadable ‘on demand’ by relevant stakeholders, not only boosts efficiency and saves time but also reduces data collation errors and delays and improves completeness. Automating alerts also ensures all stakeholders receive necessary information, without “loss in translation”, in real time.

ISOPro Has Already Helped Many Clients in Australia Streamline Compliance

We have case studies and references showing that, with ISOPro, organisations have reduced manual compliance administration by up to 40%. With ISOPro many of our clients have:

  • Increased operational capacity by automating the administration that is inherent in compliance activities.
  • Achieved faster issue resolution by real time alerts, visibility across related activities, on-demand access to other stakeholders’ information and structured reporting.
  • Reduced compliance bottlenecks by reminding and escalating open tasks, making relevant information easily accessible, providing on-the-job tips and tools and automating tasks wherever possible.

What could your business achieve with 30% more team capacity—without hiring extra staff?

Let’s discuss how ISOPro can help you do more in the same number of hours. Get in touch today!

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