Industry Support

Retail Medical Services

Retail medical services are subject to high levels of clinical regulation and they carry a substantial WHS risk with members of the public because of their retail-style interaction. Retail medical service providers can leverage ISOPro's functionality suite to track staff and customer safety, WHS compliance and their in-house patient care quality indicators and KPIs.

ISOPro supports the care and social services industry through:

  • Staff induction & training management
  • Management of service providers and contract staff
  • Workplace inspection
  • Infection controls
  • Client incidents, complaints, and compliments for management
  • Internal risk register management, which can include management of risk controls, mitigation plans, and reviews
  • Staff incident management
  • Equipment inspections & maintenance/repair tracking
  • Clinical and quality internal audits